According to Dr. Stephen R. Covey in his seminal book, The 7 Habits of Highly Effective People, the "listen" to most people as one of the four levels of listening:
to pay what we do not even like the attention, when someone speaks to us - Ignore.
do This is where we think the person we hear, even if we do not, so we nod our heads and agree, without any real focus at all - Pretending.
Selective - only heard parts of a conversation - the same way only partially rattle you hear your children if you do something else like watch TV or a separate conversation with other adults have to try.
Considerate - Focus on the words and really, what is said is concentrated but not yet the ultimate listener.
Listening attentively is as far as most people, but it is an additional level that very few people ever practice. In fact, before I read his book and went through the training, I was not aware of the concept of empathic listening.
Empathic Listening is described as: listening with the intent to understand.
Empathic listening, instead of the speaker set up. You get to see and understand what in their view, not your own, and this is a critical skill when it comes to listening to people.
With experts that only ten percent of our communication with each estimate by the words we speak, 30 is represented by our sound, and represents as many as sixty percent of our communication in our body, it is important to listen and to respect more than only the words said.
One could go so far as to say, the experienced listener empathetic listening, not just with the ears, but with the eyes.
Yes, so it is important to listen to the people?
Hearing people say what someone says. Listen to someone to help you understand what it meant to be. It will help you in your position, and what they are really trying to communicate.
Listen to helping people, misunderstandings, usually hastened by your desire to avoid the answer, or you try to access your personal experiences, is able to react based or not even very relevant to the situation of another person.
If you really understand what to get another, you will move in a much better position to your position again, you will be a much better communicator.
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